2025 Updates to the UnitedHealthcare UCard: Key Changes and Information

The UnitedHealthcare UCard (member ID) makes it less complicated for Medicare Advantage members to get the right of entry to their blessings and programs to benefit from their plan services. The following are some UCard updates for 2025.

Individual Medicare Advantage plans

  • Starting Jan. 1, 2025, the primary care issuer’s (PCP) name and phone quantity might be eliminated from a few UCards. This change will affect the maximum open access to HMO, POS, and PPO plans.
  • The PCP call and phone number will continue to show on most referral plans
  • UnitedHealthcare Medicare Advantage plans that have delegated risk preparations will keep showing the delegated entity’s call at the front of the UCard, if preferred by means of the delegated entity
  • Review the UCard PCP Information Removal — Frequently Asked Questionsopen_in_new for more facts
  • Payer ID is shifting to the front of the UCard
  • Some UCards have converted from a device-readable bar code to a magnetic stripe for in-shop purchases or spending rewards. However, vendors don’t want those capabilities to provide clinical, dental, prescription, vision, or hearing services to the member.

Medicare Group Advantage plans

  • In 2025, UCard is expanding to a pilot of Medicare Group Advantage customers (four hundred,000 participants in 25 enterprise businesses, inclusive of TRS and ERS in Texas)
  • Starting Jan. 1, 2025, impacted individuals will give their redesigned UCard. All other participants will continue to provide the standard UnitedHealthcare member ID card.

Other Things To Bear In Mind

  • UCard does not need to be activated to confirm eligibility or offer care services to contributors.
  • UCard can not be used for member out-of-pocket costs, along with copays, coinsurance, or deductibles.
  • You can download a duplicate of the member ID card while you verify eligibility and benefits inside the UnitedHealthcare Provider Portal.

For additional information, make sure to visit the official visit of UnitedHealthcare.

 


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