Ohio Home Health Providers Must Use EVV Platform to Avoid Claim Denials
COLUMBUS, OH- As of June 1, 2025, UnitedHealthcare Community Plan of Ohio will deny claims to some home health services unless they use the state-mandated Electronic Visit Verification (EVV) system with Sandata. This complies with the 21st Century Cures Act and the Ohio Medicaid.
Affected services are-
- G0156: Home health aide
- G0151: Home health physical therapies
- G0152: Home health occupational therapies
- G0153: Home health speech language pathology therapies
- G0299: Home health nursing RN
- G0300: Home health nursing LPN
To prevent denials, the providers need to enroll in Sandata and get the required training, and make accurate visits in the EVV platform.
The Ohio Department of Medicaid provides supporting resources such as webinars, fact sheets, and helpline sessions. To get help, the providers may write to ODMCustomerCareEmail@Sandata.com, dial 855-805-3505, or visit a 24/7 chat on the UnitedHealthcare Provider Portal.
To learn more, see the Sandata EVV Portal or the Ohio Medicaid EVV webpage.
