UnitedHealthcare Missouri Updates COB Reconsideration Process for Providers

UnitedHealthcare Community Plan of Missouri established a new verification process for providers who need to check Coordination of Benefits (COB) details before starting a formal appeal procedure. The program has been established to simplify claim processing and minimize delays caused by COB errors.

Denied COB reconsideration request, providers can verify COB information through direct email communication to mo_cns_operations_escalations@uhc.com before starting their appeal process. The email requires providers to supply essential member information, including name and ID number, along with date of service, reconsideration reason with reference number, and any supporting evidence.

Verifying COB through the Provider Portal

Users may confirm patient COB details through the UnitedHealthcare Provider Portal by performing these steps:

• Customers can access UHCprovider.com by using their One Healthcare ID.
• You should visit the Eligibility tab and fill in all necessary search fields to continue.
• The screen should display Additional Coverage and Coordination of Benefits details under the Verify Eligibility section.

COB Training for Providers

UnitedHealthcare delivers an exclusive COB training program for provider understanding of COB process requirements. Providers who need information about COB can find it through two main ways. First they should go to the Policies Information Features menu, or secondly search for “Coordination of Benefits.”

Support and Assistance

The UnitedHealthcare Provider Portal features a 24/7 chat option that providers can use for gaining additional assistance. The Contact Us page contains extra details for customers to access.

UHCprovider.com gives the most recent information about provider guidelines and policy updates.